Private-pilot support
Account help, data requests, product issues and security reporting for the Sefixa private pilot.
Account access
Use the Sign in screen and “Forgot password?” flow for access recovery. If an invitation is invalid or expired, ask the workspace owner who invited you to issue a new invitation.
Private-pilot support
Email hello@sefixa.com with the workspace ID, the affected step, approximate time and visible error. Do not include passwords, auth tokens, API keys or confidential questionnaire text in the email.
No sales call, live demo, onboarding meeting or screen-share is required. The pilot is intentionally designed for written, asynchronous onboarding and support.
Data requests
Workspace owners can export structured workspace data and remove projects/evidence in-product. For full-workspace deletion, access, correction or privacy requests, email the requested scope to hello@sefixa.com.
Security concerns
Report suspected unauthorized access, cross-workspace exposure or security issues to hello@sefixa.com. Include reproducible steps where safe, but never send credentials.